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Desktop Pilot

SHIPPING POLICY

Will I be charged for customs and taxes?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

When will I receive my order?

Fast! We keep our inventory in stock in Columbus, GA.

We offer free standard shipping within the United States! We ship all orders within 1 business day. Our standard shipping service usually has a 2-5 day transit time, so most orders are delivered within 3-6 days.

We also offer international and expedited shipping! Shipping rates for international orders vary. Expedited shipping methods are also offered. Standard international shipping times range from 1-4 weeks..

***Please note that shipping times may be impacted during peak seasons such as Christmas, or due to other factors beyond our control. Shipping times are not guaranteed by USPS or Desktop Pilot. Any added fees for international or expedited shipping are non-refundable once the order is shipped.

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